Privacy Policy
This Privacy Policy explains what personal data Hair Repair Management Group FZCO collects through hairrepairclub.co.uk, how we use it, and your rights.
1. Who we are
The data controller is Hair Repair Management Group FZCO, Dubai, UAE. Contact: support@hairrepairclub.co.uk.
2. What we collect
We collect personal data you provide directly (name, email, phone, billing info), payment information processed via Shopify/Klarna (we don't store card details), and limited data collected automatically (device/browser info, cookies, IP-based approximate location).
3. How we use it
We use personal data to provide services and products, send transactional emails, send marketing emails where you've opted in, improve the site through aggregate analytics, and comply with legal obligations.
4. Who we share it with
We share data only with service providers (Shopify, Klaviyo, Kajabi, Bunny.net, Google/Meta where consented) and approved HRC specialists in your area where you've booked. We do not sell personal data.
5. International transfers
Data may be transferred to and processed in the UAE, EU, UK and USA. Where required, we rely on standard contractual clauses or equivalent safeguards.
6. Cookies
We use cookies for essential site functionality, analytics, and advertising. The cookie banner on your first visit lets you accept or refuse optional categories.
7. Your rights
Depending on where you live, you have the right to access, correct, delete, restrict, port, or withdraw consent for your data. Email support@hairrepairclub.co.uk, we respond within 30 days.
8. How long we keep data
Personal data is kept only as long as needed, typically 6 years after your last interaction for accounting purposes, or shorter where you've asked for deletion.
9. Children
HRC services are intended for adults aged 18 and over. We do not knowingly collect data from anyone under 18.
10. Contact
Hair Repair Management Group FZCO · Dubai, UAE · Trading as Hair Repair Club.